Privacy Policy

Information We Collect

We may collect the following types of data:

• Personal information: name, email, phone number, company name
• Usage data: pages visited, time spent, browser type, IP address
• Form submissions: inquiries, service requests, contact forms
• Cookies and tracking tools: analytics, preferences, and marketing data

How We Use Your Information

We process your information to:

• Provide and improve our services
• Respond to inquiries and support requests
• Send marketing or service-related communications
• Analyse website performance
• Improve user experience
• Maintain security and prevent misuse

Legal Basis for Processing

We process data based on:

• Your consent
• Contractual necessity
• Legitimate business interests
• Compliance with legal obligations

Data Sharing

We do not sell your data.
We may share data only with:

• Trusted service providers (hosting, analytics, payment partners)
• Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse.

Your Rights

Depending on your region, you may have the right to:

• Access your data
• Update or correct information
• Request deletion
• Withdraw consent
• Request data portability

To request any action, email us: info@loyaltyneo.com

Data Retention

We retain data only as long as necessary to provide services or meet legal obligations.

Updates to This Policy

We may update this policy periodically. Please check this page for the latest version.

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Terms & Conditions

Welcome to Loyalty Neo. By accessing or using our website and services, you agree to the following Terms & Conditions.

Use of the Website

You agree to:

• Use the website for lawful purposes only
• Not attempt to hack, damage, or disrupt the website
• Not misuse forms, contact tools, or communication channels

Intellectual Property

All content, branding, text, images, graphics, and digital assets on this website are the property of Loyalty Neo unless stated otherwise.
You may not copy, reproduce, or distribute any content without written permission.

Service Disclaimer

We provide marketing, development, design, and digital services.
All timelines and results depend on cooperation, approvals, and project scope.

Limitation of Liability

Loyalty Neo is not liable for:

• Indirect or incidental damages
• Loss of income or business opportunities
• Errors resulting from incorrect information provided by clients

Third-Party Links

Our site may link to third-party websites.
We are not responsible for their content, policies, or security.

Payments & Billing

• All payments must be made on time according to the agreement
• Project-based work requires upfront payment unless otherwise stated
• Advertising budgets (Meta/Google) are paid directly to the platforms

Termination

We reserve the right to suspend or terminate access to our services for any misuse or breach of terms.

Governing Law

These terms are governed by:
United Kingdom & Turkey commercial and digital service regulations.

Contact Us

For questions regarding these terms, contact:
info@loyaltyneo.com

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